Resolve Incidents

  • Triage by type, priority, impact to voting
  • Include Checklists, Help Info
  • Assign to technicians based on Skills and location
  • Track activities, assignments, status and ensure resolution
The Incidents screen: filters for severity, incident type and status beside a county map of incident pins coloured by impact to voting, with one incident open.
The incident report list, rows colour-coded by impact to voting, with columns for summary, type, severity, location, reported date and escalation.
The incident dashboard: charts for incidents by status, average time in status, incidents by type, and incidents by severity.
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